Terms & Conditions

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  • All prices quoted are inclusive of Taxes unless otherwise stated.

  • All prices are subject to change without notice.

  • Your invoice will document all products and applicable delivery charges and will be packed with the goods.

  • Goods will reach you in 4 – 8 business days from the order is placed.

  • Goods will be sent by ‘Registered Post’ [Indian Post].

  • For those orders, you will receive an e-mail once dispatched with a link that enables you to track the status of your order.

  • If you wish to cancel an order, or part of an order, that has not been dispatched, please contact 9740924271 / 9740894272 or email support@pristinebooks.in and quote your order number.

  • Please note that only one Promotional Code will be accepted per transaction and the code is valid for only for specified time duration.

  • We are committed to make your buying experience with us as delightful as possible. In the rare event that if you are not fully satisfied with what you have received, we offer a replacement at no extra cost. Because of the nature of our products, we only offer replacement but not refund.

  • If you have received an item in a ‘damaged’ or ‘defective’ condition, or was not the product you ordered, please contact 9740924271 / 9740894272 or email support@pristinebooks.in with your order number.

  • We ensure you that all claims are resolved promptly and efficiently. All deliveries should be checked on receipt and any discrepancies or damage must be reported immediately for the claim to be considered. No claim can be made after the expiration of three (3) days from date of receipt of goods.

  • Please quote the invoice number, ISBN of book damaged and mention the damage.

  • Orders are dispatched from our Mangaluru warehouse.

  • If a product should have become unavailable, you will be notified by e-mail and you have the option to cancel the order if you wish.

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